Internet 2 Gig, 1 Gig, Internet 500 Mbps, Internet 300 Mbps
OFFER: Offer for new residential customers. Requires signup for and maintenance of qualifying internet
service and any TV service (excluding Basic TV). As of the 25th mo. service will be billed at regular
rate and is subject to change. TV rates are subject to change at any time with advanced notice.
Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both
to keep discount. Former Optimum seasonal customers or customers previously not in good standing not
eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not
transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not
available in all areas. Other terms, restrictions & conditions apply. Internet & TV subscription
continues and renews automatically each month until canceled. Cancel any time at 346-631-7492.
Cancellation effective at end of then-current billing period except in WV.
for new residential customers. Rates are subject to change at any time with advanced notice. As of the
25th mo. service will be billed at regular rate and is subject to change. Advertised price reflects $5
discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former
Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct
with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined
w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms,
restrictions & conditions apply. Subscription continues and renews automatically each month until
canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period.
INTERNET:
2 GIG INTERNET: Up to 2000 Mbps download/up to 2000 Mbps upload.
1 GIG INTERNET: Up to 940 Mbps download/up to 940 Mbps upload.
500 MBPS INTERNET: Up to 500 Mbps download/up to 500 Mbps upload.
300 MBPS INTERNET: Up to 300 Mbps download/up to 200 Mbps upload.
Speeds, prices & availability vary by area. Enter your address to see speed availability in your area.
Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of
Internet packages with unlimited data will reduce during periods of local network congestion. Wireless
speed, performance & availability sbjct to factors beyond Optimum's control.
INTERNET EQUIP, TAXES & FEES: For online orders, standard rates for professional installation may apply
where free self-install is available. Min system req's & equip configs apply. INTERNET: 1 free Gateway
included. Limit 1 per household. 1 free WiFi extender available if recommended by your Optimum
technician. WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's
residence. For customers located in TX a State Cost Recovery fee applies for Internet service. For other
services and supplies (add’l equip., install, paper bill, device protection, misc. services, etc.) taxes
may apply. TV: First set-top box is included, additional equipment will be charged at regular monthly
rates. Optimum Stream not available in all areas. Taxes apply, plus certain add'l fees will be added to
bill and are subject to change during and after promotion period.
60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the Internet service monthly fee,
Mobile monthly service and Mobile activation fees. Optimum must be contacted within first 60 days of
service to receive full refund. Customers without remaining account balance will receive refund to
original payment method. Customers with remaining account balances will receive a bill credit. Mobile
devices purchases and financing not refundable. 21-day Mobile device return policy applies (subject to
$50 restocking fee).
60-DAY INSTALL / ACTIVATION REIMBURSEMENT: Optimum must be contacted within first 60 days of service to
receive reimbursement of Internet competitor installation fee (up to $100) and/or Mobile competitor
activation charges (up to $25). Customer must provide 1st bill reflecting installation/activation
charges with competitor within 60 days of disconnection. Internet customers will be notified via email
regarding how to submit new provider bill(s) for reimbursement. Mobile customers, visit Optimum.com FAQ
page for details on how to submit new provider bill for reimbursement. Eligible customers will receive a
virtual Prepaid Mastercard® with reimbursement amount within approx. 2 weeks of validation. OPTIMUM
PREPAID MASTERCARD: Limit 1 per customer, per service. Virtual card is issued by Pathward®, N.A., Member
FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design
are registered trademarks of Mastercard International Incorporated. No cash access or recurring
payments. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or
in stores that accept mobile wallet. Virtual card valid for up to 6 months; unused funds will forfeit
after the valid thru date. Terms and conditions apply.
CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name at same address,
showing early termination fee (ETF) amount and that you were an active customer with competitor at time
of sale without past due balance. Bill may be submitted by email to CompetitorProof@alticeusa.com. Once
all documents are received, you will receive a bill credit covering ETF amount up to max of $100 within
6-8 weeks provided account is maintained in good standing.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service
marks are the property of their respective owner. © 2024 CSC Holdings, LLC.
MOBILE ADD ON
OPTIMUM MOBILE: $45/mo. per line for unlimited data, talk & text. Autopay required. Other monthly
charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government
fees and other Optimum Mobile fees and surcharges (including USF fee). Data speeds reduced for remainder
of billing cycle after 20 GB is used. Other terms and conditions apply; visit
www.optimum.com/mobile/plan for plan details.
TV ADD ON
TV: Req's all TVs have an HDMI input. Not all content delivered through Optimum TV Box or Stream is in
4K Ultra HD. # of TV ch's, HD ch's & features depend on pkg type & location. Some On Demand titles
available at add'l charge. All srvc's & channels may not be available in all areas.
ENTERTAINMENT TV: Entertainment TV is an over-the-top (OTT) Internet TV service and is not available in
all areas. Entertainment TV is not available with 50 Mbps Internet plans or lower. Req's Optimum
Internet and all TVs have an Optimum Stream device to access the service. All srvc's & channels may not
be available in all areas. TV package and channel lineup availability vary by market. Content is subject
to change and blackout restrictions. For details on what's available in your area, visit optimum.com.
INCENTIVES FOR QUALIFYING CUSTOMERS
PREPAID MASTERCARD: Offer is not available to individuals who have previously participated in a
Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain
in good standing with no past due or returned payments throughout first 90 days after account activation
in order to receive Prepaid Mastercard. Card will be mailed 4-6 weeks after 90-day period or customer
may elect to receive virtually. Limit 1 per customer. Prepaid Mastercard cannot be used to pay Optimum
monthly bill. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by
Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of
Mastercard International Incorporated. No cash access or recurring payments. Card can be used where
Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for
phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 12 months;
unused funds will forfeit after the valid thru date. Terms and conditions apply.
iPhone 16 ON US: iPhone 16 128 GB ON US with Trade-in. For well-qual. new or existing customers on a
current Unlimited or Unlimited Max plan. Savings applied as 36-monthly bill credits toward the purchase
or finance of an iPhone 16 128 GB. Trade-in value of $300+ is req'd. Credits cannot exceed the device
cost. Trade-in cond'ns apply. Trade-in must be shipped w/in 21 days of iPhone 16 128 GB purch. Monthly
Trade-in credits (Trade-in value) & 'iPhone ON US' credits start w/in 3 bill cycles once Trade-in is
complete. iPhone 16 ON US credits will not be displayed in check-out. Max 2 per acct. Customer must
remain in good standing with no past due or returned payments throughout promo period to maintain iPhone
16 ON US credits. Changes in phone or plan may result in cancellation of remaining 'iPhone ON US'
credits. Cancellation of service will result in termination of credits and the remaining balance on the
financing agreement will be owed. Tax on pre-credit price due at sale. Returns allowed w/in 21 days of
service subj to restocking fee. Offer subj to discontinuance or change at any time. While supplies last.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service
marks are the property of their respective owner. © 2025 CSC Holdings, LLC.